Verified

Caterpillar

Piloting
  • Industrials
  • ~118,000 employees
  • Helios and Cat AI Assistant, built in-house
  • 827 autonomous trucks (2025)
  • NVIDIA edge AI

Caterpillar deploys AI mostly in what it sells: Cat AI Assistant, a group of AI agents launched in early 2026 on its in-house Helios data platform, autonomous haul trucks, and AI-generated service leads that produced $1.1 billion of closed sales in 2024. Inside the company, Caterpillar uses AI agents on legacy code, an employee data assistant and factory quality checks, and trains physical AI models on CoreWeave. Group President Bob De Lange oversees Chief Digital Officer Ogi Redzic and CTO Jaime Mineart; Caterpillar has no AI chief.

caterpillar.com

Their approach to AI

The platform
Helios, the cloud data platform Caterpillar built in-house about 2020 and runs mostly on AWS services, holds more than 16 petabytes and carries Cat AI Assistant, a group of AI agents Caterpillar launched for customers, dealers and technicians in early 2026.
The models
Caterpillar has not named the model behind the off-board Cat AI Assistant; in its CES 2026 demo the in-cab version ran the Qwen3 4B model and NVIDIA speech models on an NVIDIA Jetson Thor computer on the machine, and Caterpillar trains NVIDIA-based physical AI models on CoreWeave (Sep 2026).
The reach
Caterpillar has not said how many of its about 118,000 employees use AI tools; employees can query company data through an internal data assistant, and CTO Jaime Mineart said in Aug 2026 that customers, operators and technicians use Cat AI Assistant.
The catch
Caterpillar has published one AI-linked return, from its condition monitoring service leads, and gives no figure for AI spending inside the digital and technology investment it plans to grow 2.5 times through 2030.

Snapshot

Employees
~118,000
Full-time at Dec 31, 2025, about 66,400 of them outside the U.S. (2025 Form 10-K)
Technology budget
Not disclosed
R&D expense $2.148B in 2025; digital and technology spend to grow 2.5x through 2030
AI/ML headcount
Not disclosed
Cat Digital runs an office in Chicago (2026 proxy); no AI staff count published
Who owns AI
Ogi Redzic, Chief Digital Officer
Runs Cat Digital, including analytics and AI; with CTO Jaime Mineart, under Group President Bob De Lange since mid-2025
Platform
Helios, built in-house
Cloud-native data platform built about 2020, mostly on AWS; Cat AI Assistant runs on it
Models
Qwen3 4B, NVIDIA speech models
In the cab on NVIDIA Jetson Thor in the Jan 2026 demo; off-board models not disclosed
Reach
Customers, dealers, technicians
Employee use of AI tools not disclosed
Use cases
No count published
Service leads, autonomy, Cat AI Assistant, code agents, translation, factory inspection

Key findings

  1. Caterpillar reported $1.1 billion of closed-won sales in 2024 from condition monitoring prioritized service events, leads that its AI engine builds from 30 data sources in Helios and sends into dealers' CRM systems, after having almost none in 2021 (Investor Day, Nov 2025).

  2. Caterpillar introduced Cat AI Assistant, a group of AI agents on its Helios data platform, on Jan 6, 2026, and said in Mar 2026 that the assistant was available off the machine while the in-cab version was a prototype; in the CES demo the in-cab assistant ran the Qwen3 4B model and NVIDIA speech models on an NVIDIA Jetson Thor computer with no cloud link.

  3. Caterpillar ended 2025 with 827 autonomous haul trucks in operation, up from 690 a year earlier, aims to triple the 2024 count by 2030, and said in Sep 2026 that it will run autonomous Cat 775 trucks, its first autonomy on that model, at two more Luck Stone quarries in Virginia.

  4. Caterpillar runs Helios mostly on AWS services, its Cat Digital team told AWS re:Invent in Dec 2025, organizes Helios data with Snowflake, and trains its NVIDIA-based physical AI models on CoreWeave, Constellation Research reported in Sep 2026; Caterpillar does not break out what AI costs.

  5. Caterpillar has no dedicated AI chief: Joe Creed said Caterpillar moved its CTO and its Chief Digital Officer under Group President Bob De Lange in mid-2025, and Chief Digital Officer Ogi Redzic, who runs analytics and AI in Cat Digital, sits on Caterpillar's Gen AI governance board (Assurant proxy, Apr 2026).

Where Caterpillar sits

Stage
Piloting

Caterpillar sits at Piloting: AI runs in production in a handful of named places, led by condition monitoring service leads that produced $1.1 billion of closed sales in 2024, autonomous haul trucks, Cat AI Assistant, launched to customers in early 2026, and an internal data assistant for employees, under Group President Bob De Lange, who oversees Cat Digital and Cat Technology. Caterpillar falls short of Scaling because it has announced no AI tool open to most of its about 118,000 employees, publishes no use-case count or employee usage figure, and its factory digital twins, in-cab assistant and FieldAI robotics work were still pilots or early applications in 2026.

How the stages are defined
Ownership
Group President Bob De Lange, over Chief Digital Officer Ogi Redzic and CTO Jaime Mineart; no dedicated AI chief
Platform
Built: Helios data platform and Cat AI Assistant, built in-house
Models
Qwen3 4B and NVIDIA speech models in the in-cab demo; NVIDIA-based physical AI models; off-board models not disclosed
Hosting
Helios mostly on AWS, with Snowflake for enterprise data and Microsoft as cloud partner; physical AI training on CoreWeave; in-cab models on NVIDIA Jetson Thor
Reach
Customers, dealers and technicians; employee use not disclosed

How they deploy

AI in the product first

Caterpillar's strategy, refreshed at its Nov 2025 Investor Day, rests on three growth pillars: commercial excellence, being the advanced technology leader, and changing how the company works. Bob De Lange told investors that digital and technology are moving from enablers to key sources of Caterpillar's competitive differentiation, and Caterpillar's AI work is aimed mostly at customers: AI service leads, Cat AI Assistant, operator assist features and autonomous machines.

Data platform before models

Caterpillar built Helios, its cloud data platform, about 2020 so every application draws on one set of trusted data, Ogi Redzic said in Mar 2025, and he credited that consolidated data for Caterpillar's position to offer AI services. Helios ingests more than 50 billion records a month from 30 data sources (Nov 2025), and Redzic described Helios in Jan 2026 as the foundation that lets Caterpillar deploy new AI capabilities quickly.

Edge and physical AI with NVIDIA

Caterpillar expanded its collaboration with NVIDIA at CES 2026 to cover on-board AI features, AI agents and production systems. Caterpillar runs speech recognition, AI models and control logic on NVIDIA Jetson Thor on the machine so the assistant works at remote sites without a cloud connection, pilots NVIDIA Omniverse factory digital twins, and plans to use NVIDIA AI Factory infrastructure for forecasting and scheduling. Brandon Hootman said in Sep 2026 that Caterpillar works closely with NVIDIA to adapt its models to Caterpillar machines and job sites, and Caterpillar trains those models on CoreWeave.

AI inside Caterpillar

Joe Creed said at CES 2026 that Caterpillar will use AI in its own processes, to optimize its factories, and to design and test with digital twins before it cuts steel, and the 2025 annual report says Caterpillar is deploying AI and advanced analytics across the enterprise. Caterpillar's named internal uses are AI agents for legacy code and software testing, an employee data assistant built on Snowflake, AI translation of manuals and factory quality inspection; Caterpillar IT under CIO Jamie Engstrom set up an Intelligent Automation Center of Excellence and a GenAI community of practice by Apr 2024.

Buying and partnering for mining and job sites

Caterpillar completed the acquisition of mining software maker RPMGlobal in Feb 2026 and of Skycatch, whose spatial data comes with a suite of AI capabilities, in Jul 2026, both inside Resource Industries, which Joe Creed described as investment in technology-enabled growth. Caterpillar announced a collaboration with FieldAI on physical AI, autonomy and robotics for job sites and factories in Sep 2026.

Training people for AI-enabled work

Caterpillar pledged $100 million over five years for workforce training and education on its centennial in Apr 2025, and at CES 2026 committed $25 million of it to a global prize for solutions that teach workers digital and autonomous skills. Joe Creed said in Jan 2026 that people, not machines, will stay at the center of Caterpillar's work as new roles emerge.

Deployment model
Caterpillar runs AI through two units in Group President Bob De Lange's Digital, Technology & Distribution group: Cat Digital, led by Chief Digital Officer Ogi Redzic, with responsibility for connectivity, the enterprise data platform, analytics and AI, equipment management, eCommerce and aftermarket leads, and Cat Technology under CTO Jaime Mineart, which builds on-machine technology, autonomy and robotics. Joe Creed said in Nov 2025 that Caterpillar moved both teams under De Lange that summer, and Caterpillar's 2025 annual report says further integration of Cat Digital and Cat Technology sped up connected, AI-enabled and autonomous solutions. Caterpillar IT, under CIO Jamie Engstrom, runs internal AI work such as the employee data assistant. Caterpillar's 2025 Form 10-K places digital investments and, since Jul 2025, research and development for automation, electronics and software in its All Other segment. Independent Cat dealers receive AI-generated service leads in their own CRM systems and sell the resulting parts and repairs.
Model providers
Caterpillar has not named the large language model behind the off-board Cat AI Assistant, which Ogi Redzic described in Jan 2026 as a group of AI agents built with Helios on the latest AI technology. NVIDIA's account of Caterpillar's CES 2026 in-cab demo says the assistant ran the Qwen3 4B model, served locally with vLLM, and NVIDIA Riva with Nemotron speech models for speech recognition and voice. Caterpillar's Q4 2024 call described the service lead tool as an internal generative AI solution launched in 2024, without naming its model. Caterpillar trains NVIDIA-based physical AI models for autonomy on CoreWeave, and Brandon Hootman said in Sep 2026 that Caterpillar generates about 1,000 hours of synthetic simulation data for every hour of real data it collects. AWS reported in Jan 2026 that a precision construction system on Helios uses more than 23,000 machine learning models, and FieldAI brings its own robot foundation models to the collaboration announced in Sep 2026.
Data and infrastructure
Helios is Caterpillar's cloud-native, event-driven data platform; in Jan 2026 it held more than 16 petabytes from about 1.5 million connected assets, and Caterpillar reported more than 1.6 million connected and reporting assets at the end of 2025. Caterpillar's Cat Digital architects told AWS re:Invent in Dec 2025 that Helios is built mostly on AWS services such as S3, ECS and DynamoDB. Bob De Lange said in Nov 2025 that Microsoft is Caterpillar's long-standing partner for cloud and productivity and that Snowflake organizes Helios data, and Constellation Research wrote in Jan 2026 that Caterpillar's cloud stack runs on Microsoft, an account the AWS session contradicts for Helios. Caterpillar trains its NVIDIA-based physical AI models on CoreWeave's GPU cloud, and CoreWeave's chief executive said in Sep 2026 that CoreWeave uses NVIDIA Vera Rubin systems for Caterpillar's physical AI training and inference. In-cab AI runs on NVIDIA Jetson Thor on the machine; Caterpillar has not said where Cat AI Assistant's off-board agents or its NVIDIA AI Factory infrastructure run. Ogi Redzic said in Mar 2025 that Helios also takes in data from other manufacturers' equipment with customer consent and serves more than 800 million API calls a month.

Platforms and internal tools

  • HeliosAbout 2020

    Helios is Caterpillar's in-house, cloud-native and event-driven data platform, built mostly on AWS services, which brings together data from connected machines, inspections, dealers, customers, work orders, invoices and engineering models. Helios handles thousands of messages a second, triggers millions of data pipelines a day, and underpins Cat AI Assistant and the condition monitoring service leads; Snowflake organizes its data.

    Users
    Caterpillar applications, dealers and customers; more than 800 million API calls a month (Mar 2025)

    Source

  • Cat AI AssistantQ1 2026

    Cat AI Assistant is a multimodal group of AI agents on Helios, presented as one assistant, that sees the state of a customer's fleet, flags machines needing attention, recommends parts and walks technicians through repairs, and can take actions through Caterpillar's applications and APIs. Caterpillar introduced Cat AI Assistant on Jan 6, 2026 and planned the off-board launch for the first quarter, said at CONEXPO in Mar 2026 that it was available off the machine in existing Cat apps, and showed the in-cab version there as a prototype.

    Users
    Customers, dealers, technicians and operators
    Models
    Qwen3 4B and NVIDIA Riva with Nemotron speech models in the in-cab demo; off-board models not disclosed

    Source

  • Condition monitoring prioritized service eventsGenerative AI tool launched 2024

    Prioritized service events are service leads that Caterpillar's AI tools build from connected-asset data, fluid sampling, inspections, engineering recommendations and dealer work orders, then send into dealers' CRM systems so dealers can fix machines before they fail. Caterpillar launched an internal generative AI solution in 2024 to cut the time and effort needed to write the recommendations.

    Source

  • Employee data assistantBy Jun 2026

    Caterpillar's employee data assistant answers staff questions from a curated, trusted copy of enterprise data held in Snowflake, built by Caterpillar IT under CIO Jamie Engstrom. Snowflake named Caterpillar its 2026 AI Innovator for the Americas, an award for a production AI use case with clear business impact, and Caterpillar tied the award to the data assistant.

    Users
    Employees; number not disclosed

    Source

  • Autonomous haulage

    Caterpillar's autonomous haulage solution runs mining and quarry trucks without operators, including mixed fleets with other manufacturers' trucks, and is expanding from large mining trucks to the 100-ton class and, from Sep 2026, the Cat 775. Caterpillar's autonomous fleet had moved more than 11 billion tons and driven more than 385 million kilometers by Jan 2026 with no reported injuries.

    Users
    827 trucks in operation at the end of 2025

    Source

  • Factory digital twinsOct 2025

    Caterpillar is piloting factory digital twins built on NVIDIA Omniverse libraries and OpenUSD at several U.S. sites that make building and construction products and large mining machines. Joe Creed said the first, announced by NVIDIA in Oct 2025, covers a line at Caterpillar's large mining truck plant in Decatur. Teams use the twins to simulate line changes, scheduling and material flow before retooling.

    Source

Vendors and partners

  • NVIDIABy Oct 2025

    Edge AI computers, speech models, digital twin software and AI Factory infrastructure · Joe Creed cited plans to deploy NVIDIA Jetson Thor on Caterpillar machines at the Nov 2025 Investor Day, and the two companies expanded the collaboration at CES 2026 to on-board AI, AI agents and production systems.

  • Amazon Web ServicesBy Dec 2025

    Cloud services that Helios is mostly built on · Caterpillar's Cat Digital architects presented Helios at AWS re:Invent in Dec 2025, naming S3, ECS and DynamoDB among the services it runs on.

  • CoreWeaveBy Sep 2026

    GPU cloud for training Caterpillar's NVIDIA-based physical AI models · Constellation Research reported in Sep 2026 that Caterpillar trains its NVIDIA-based models on CoreWeave, whose chief executive said CoreWeave supports Caterpillar's physical AI training and inference.

  • Microsoft

    Cloud and productivity partner · Bob De Lange called Microsoft a long-standing partner for everything related to cloud and productivity (Nov 2025); Caterpillar has not named the Microsoft services it uses.

  • SnowflakeBy Nov 2025

    Organizes the data in Helios and holds the enterprise data behind the employee data assistant · Snowflake named Caterpillar its 2026 AI Innovator for the Americas in Jun 2026.

  • FieldAISep 2026

    Physical AI, autonomy and robotics collaboration for job sites and factories · Caterpillar listed autonomous inspections, digital twins, situational awareness and operational optimization as early applications.

  • Carnegie Mellon University1980s

    Autonomy research partner · Caterpillar's work with Carnegie Mellon on software, GPS and perception led to its first autonomous truck tests, Jaime Mineart said in Jan 2026.

  • Luck StoneNov 2024

    Quarry autonomy partner · Luck Stone's Bull Run quarry has run autonomous Cat trucks since Nov 2024, hauling more than 3.5 million tons by Sep 2026, and the two companies announced in Sep 2026 that autonomous Cat 775 trucks will run at Luck Stone's Boscobel and Bealeton operations.

  • RPMGlobalFeb 2026

    Mining software company acquired by Caterpillar

  • SkycatchJul 2026

    Spatial data and AI company acquired by Caterpillar

Leadership

AI, data and platform leaders

OR

Ogi Redzic

Chief Digital Officer and Senior Vice President

Ogi Redzic has been Caterpillar's Chief Digital Officer since 2018, with overall responsibility for Cat Digital, including connectivity, the enterprise data platform, analytics and AI, eCommerce and aftermarket leads, and sits on Caterpillar's Gen AI governance board. Redzic was previously senior vice president of connected vehicles and mobility services at the Renault-Nissan Alliance from 2016 to 2018 and held roles at Nokia HERE and NAVTEQ; he has been an Assurant director since Nov 2019, and Observer named him to its 2026 A.I. Power Index in Jul 2026.

JM

Jaime Mineart

Senior Vice President and Chief Technology Officer

Jaime Mineart leads Cat Technology, Caterpillar's division for technology development and integration across its products, including R&D, autonomy, robotics and physical AI, and was previously senior vice president of the Electric Power Division (Purdue University); Metis Strategy dates her move to CTO to Jan 2025. Mineart presented Caterpillar's autonomy plans at CES 2026, said at the Ai4 conference in Aug 2026 that Caterpillar uses AI agents to modernize legacy code, generate and test new software and find defects earlier, and announced the FieldAI collaboration in Sep 2026.

JE

Jamie Engstrom

Senior Vice President and Chief Information Officer

Jamie Engstrom has been Caterpillar's senior vice president and global Chief Information Officer since Sep 2020, after serving as CIO of Caterpillar Financial Services from 2018; Engstrom joined Caterpillar in 1999 and joined Ameren's board in Jan 2026. Engstrom oversees cybersecurity and briefs the Audit Committee (2025 Form 10-K), her team set up an Intelligent Automation Center of Excellence and a GenAI community of practice by Apr 2024, and Fast Company credited her in 2026 with the employee data assistant built on Snowflake.

BH

Brandon Hootman

Vice President, Physical AI Platforms and Construction Autonomy

Unconfirmed

Brandon Hootman was Caterpillar's vice president of data and AI at CES 2026, when he told TechCrunch that Cat AI Assistant is built on a fleet of AI agents, and spoke as vice president of physical AI platforms and construction autonomy at CoreWeave's Fully Connected conference in Sep 2026 (Constellation Research). Hootman said there that Caterpillar works closely with NVIDIA to adapt models to its machines and job sites; Caterpillar has not published his title or reporting line.

Executives

JC

Joe Creed

Chairman and Chief Executive Officer

Joe Creed became Caterpillar's CEO in 2025 and its Chairman on Apr 1, 2026, after serving as Chief Operating Officer from 2023 to 2025, Group President from 2021 to 2023 and interim CFO in 2018. Creed gave Caterpillar's CES 2026 keynote on AI and autonomy, and said in Sep 2026 that technology is the middle pillar of Caterpillar's growth strategy and will determine who wins.

KE

Kyle Epley

Chief Financial Officer

Kyle Epley became Caterpillar's CFO on May 1, 2026, after leading the Global Finance Services Division from 2019 and serving as corporate controller from 2017; Epley joined Caterpillar in 1996. Epley reported on Oct 29, 2026 that SG&A and R&D tied to digital and technology investments rose from a year earlier in Construction Industries.

BL

Bob De Lange

Group President, Digital, Technology and Distribution

Bob De Lange has been a Caterpillar Group President since 2017 and leads Digital, Technology & Distribution, which includes Cat Digital, Cat Technology, the distribution divisions and Product Support & Logistics; Joe Creed said Caterpillar moved its CTO and Chief Digital Officer under De Lange in summer 2025. De Lange previously led Services, Distribution and Digital, and presented Caterpillar's digital and technology plan at the Nov 2025 Investor Day, including the 2.5 times investment increase and the 2030 targets for connected assets and service leads.

RS

Rod Shurman

Group President, Construction Industries

Rod Shurman became Caterpillar's Group President of Construction Industries on Feb 1, 2026, after serving as senior vice president of Building Construction Products from 2024 and of Electrification and Energy Solutions from 2022 (2025 Form 10-K). Construction Industries makes most of the machine types Caterpillar previewed as autonomous in Jan 2026, and its Q3 2026 costs included higher SG&A and R&D for digital and technology investments.

AI org map

Cat Digital and Cat Technology under one group president; AI products sold through the segments and independent dealers

Caterpillar has no Chief AI Officer. Its Executive Office is the CEO, four Group Presidents, the CFO, the Chief Legal Officer and the Chief Human Resources Officer (2025 Form 10-K). Joe Creed said in Nov 2025 that Caterpillar had moved its CTO and Chief Digital Officer and their teams under Group President Bob De Lange that summer, and Caterpillar lists De Lange's group as Digital, Technology & Distribution, covering Cat Digital, Cat Technology, the distribution divisions and Product Support & Logistics. Chief Digital Officer Ogi Redzic leads Cat Digital, which covers the enterprise data platform, analytics and AI, and CTO Jaime Mineart leads Cat Technology.

Caterpillar has not disclosed how many people work on AI, data or digital products. Caterpillar IT, led by CIO Jamie Engstrom, has more than 2,200 people in 28 countries (Fast Company, 2026), and Observer reported in Jul 2026 that engineers, data scientists and product developers in Cat Digital grew 500% under Ogi Redzic, without giving a count. Cat Digital has an office in Chicago that Caterpillar's directors visited to review digital strategy (2026 proxy), and Redzic said in Jan 2026 that Caterpillar's digital teams write the code and build the applications that go with its machines. Caterpillar moved research and development for automation, electronics and software out of Resource Industries in Jul 2025, and its total R&D expense was $2.148 billion in 2025 (2025 Form 10-K).

Reporting lines

  • Chairman and CEO

    Joe Creed

    • Digital, Technology and Distribution

      Bob De Lange, Group President

      • Cat Digital

        Ogi Redzic, Chief Digital Officer

        Connectivity, Helios, analytics and AI, eCommerce and aftermarket leads

      • Cat Technology

        Jaime Mineart, Chief Technology Officer

        Technology development and integration across Caterpillar products, including R&D, autonomy, robotics and physical AI

    • Chief Financial Officer

      Kyle Epley

      Also leads Financial Products and Corporate Services (2025 Form 10-K)

    • Construction Industries

      Rod Shurman, Group President

      Construction machines, including most of the types Caterpillar previewed as autonomous in Jan 2026

    • Resource Industries

      Derrick York, Group President, from Nov 1, 2026

      Sells autonomy, fleet management and mining technology; owns RPMGlobal and Skycatch

  • Caterpillar IT

    Jamie Engstrom, Chief Information Officer

    Runs global IT, cybersecurity and internal AI tools such as the employee data assistant, and briefs the Audit Committee every two months; reporting line not published

Caterpillar publishes no AI org chart. The 2025 Form 10-K says one Group President leads a smaller operating segment inside the All Other segment, which holds digital investments and, since Jul 1, 2025, research and development for automation, electronics and software. Caterpillar has not said whom the Chief Information Officer reports to, which unit Brandon Hootman's physical AI platforms team sits in, or who chairs its Gen AI governance board.

Named people

Executive sponsors
  • Joe Creed

    Chairman and CEO

  • Bob De Lange

    Group President, Digital, Technology and Distribution · Oversees Cat Digital and Cat Technology; presents Caterpillar's digital and technology plan to investors

  • Kyle Epley

    Chief Financial Officer · Reports digital and technology spending on earnings calls

Cat Digital

Connectivity, Helios, analytics and AI, equipment management, eCommerce and aftermarket leads; office in Chicago

  • Ogi Redzic

    Chief Digital Officer and Senior Vice President

Cat Technology, physical AI and autonomy
  • Jaime Mineart

    Senior Vice President and Chief Technology Officer

  • Brandon Hootman

    Vice President, Physical AI Platforms and Construction Autonomy · Vice president of data and AI in Jan 2026; current unit and reporting line not published

Caterpillar IT

Global IT, cybersecurity, the Intelligent Automation Center of Excellence and the employee data assistant

Segments selling autonomy and AI-enabled machines
  • Rod Shurman

    Group President, Construction Industries

  • Derrick York

    Group President, Resource Industries, from Nov 1, 2026 · President of Solar Turbines before the appointment

  • Denise Johnson

    Adviser, retiring Feb 1, 2027; Group President, Resource Industries, until Nov 1, 2026

Use cases

Caterpillar has not published a count of its AI use cases; the public record names about a dozen, most of them sold to customers through its machines, digital tools and dealers. Caterpillar has reported a business return for one, condition monitoring prioritized service events, the AI-generated service leads it sends to dealers. Caterpillar reports no firm-level return on AI and ties its digital and technology work in general to a goal of $30 billion in services revenue by 2030, up from $24 billion in 2025.

Use caseAreaStatusROI
Condition monitoring prioritized service events

Caterpillar's AI engine combines connected-asset data, fluid samples, inspections, work orders and engineering models from 30 data sources in Helios to predict equipment issues and sends prioritized service leads into dealers' CRM systems; a turbocharger digital twin had produced 2,500 of the leads by Nov 2025.

Services and dealersIn production$1.1B closed-won sales in 2024 from leads its AI engine generates (Nov 2025)
Cat AI Assistant

Cat AI Assistant flags machines that need attention, answers maintenance and parts questions in Cat apps such as VisionLink, and walks technicians through repairs; Caterpillar planned the off-board launch for the first quarter of 2026 and said in Mar 2026 that it was available.

Customers and dealersIn production
In-cab Cat AI Assistant

The in-cab Cat AI Assistant answers operators' how-to questions, sets safety limits such as height ceilings by voice, and offers productivity tips, running on an NVIDIA Jetson Thor computer on the machine; in-cab applications were in final validation in Jan 2026 and shown as a prototype in Mar 2026.

MachinesPilot
Autonomous haulage in mines and quarries

Caterpillar had 827 autonomous haul trucks running at the end of 2025; Luck Stone's Bull Run quarry has run driverless trucks since Nov 2024, and autonomous Cat 775 trucks are coming to two more Luck Stone quarries (Sep 2026).

Resource IndustriesIn production
Autonomous construction machines

Caterpillar previewed five autonomous construction machines at CES 2026, a wheel loader, a dozer, a haul truck, an excavator and a compactor, with work planned on construction sites in South Korea and a landfill collaboration with WM.

Construction IndustriesAnnounced
AI agents for legacy code and testing

Caterpillar uses AI agents to modernize legacy code, generate and test new software and find defects earlier, CTO Jaime Mineart said in Aug 2026.

Software engineeringIn production
AI translation of manuals and inspections

Caterpillar uses AI to translate the manuals it needs for the more than 160 countries where it does business, and adds AI-generated translations to Cat Inspect inspection reports so engineers anywhere can read them; Bob De Lange said in Mar 2025 that AI translation is cheaper, faster and better, without giving figures.

Service documentationIn production
Visual quality inspection

Caterpillar uses AI visual pattern recognition for quality control in its factories, and Bob De Lange said in Mar 2025 that teams find new factory AI applications every month.

ManufacturingIn production
Factory digital twins

Caterpillar is piloting NVIDIA Omniverse digital twins of several U.S. factories, starting with a large mining truck line in Decatur, to test line changes, scheduling and material flow before retooling.

ManufacturingPilot
Forecasting, scheduling and production planning

Caterpillar said at CES 2026 that it will apply AI on NVIDIA AI Factory infrastructure to manufacturing and supply chain forecasting, scheduling and production planning.

Manufacturing and supply chainAnnounced
Skycatch spatial data

Skycatch, which Caterpillar acquired in Jul 2026, captures high-precision, large-scale spatial data for mining customers and pairs it with AI tools so customers can identify, measure and interact with the data.

Resource IndustriesIn production

Adoption

Caterpillar spread AI from the machine outward: autonomous haulage grew out of research with Carnegie Mellon that began in the 1980s, Helios gathered machine and dealer data from about 2020, AI-generated service leads went from almost none in 2021 to $1.1 billion of closed-won sales in 2024, and Cat AI Assistant launched for customers, dealers and technicians in early 2026. Caterpillar's reach figures are about machines rather than people: more than 1.6 million connected assets and 827 autonomous trucks at the end of 2025. Inside the company, Caterpillar IT set up a GenAI community of practice by Apr 2024 and later an employee data assistant on Snowflake, but Caterpillar has published no figure for how many of its about 118,000 employees use AI tools; its other named internal uses are coding agents, translation and factory inspection.

By the numbers

Sales closed from AI-generated service leads
$1.1B
Condition monitoring leads, 2024 (Investor Day, Nov 2025); target to double by 2030
Autonomous haul trucks in operation
827
End of 2025, up from 690 a year earlier; target to triple the 2024 count by 2030
Connected assets feeding Helios
1.6M+
End of 2025 (2025 Annual Report); Helios held more than 16 petabytes in Jan 2026
Digital and technology investment plan
2.5x
Five years to 2030 against the previous five (Investor Day, Nov 2025)
Workforce training pledge
$100M
Over five years from Apr 2025, $25M of it for a prize on digital and autonomous skills (Jan 2026)
Employees
~118,000
Full-time, Dec 31, 2025 (2025 Form 10-K)

Rollout, first pilot to today

  1. 1980s

    Caterpillar began autonomy work with Carnegie Mellon on software, GPS and perception, which led to its first autonomous truck tests.

    CES 2026 keynote

  2. About 2020

    Caterpillar built Helios, a cloud data platform that gives every application one set of trusted machine, dealer and customer data.

    J.P. Morgan virtual visit, Mar 2025

  3. 2024

    Caterpillar launched an internal generative AI solution to create prioritized service events, the service leads it sends to dealers.

    Q4 2024 earnings call

  4. Apr 2024

    Caterpillar said CIO Jamie Engstrom's team had set up an Intelligent Automation Center of Excellence and a GenAI community of practice where employees take part in AI use cases, and that its developers use generative AI to search proprietary information.

    Diesel Progress

  5. Nov 2024

    Luck Stone's Bull Run quarry in Virginia went live with driverless Cat trucks, extending Caterpillar's autonomy from mines into quarries.

    Q3 2026 earnings call

  6. Summer 2025

    Caterpillar moved its CTO and Chief Digital Officer and their teams under Group President Bob De Lange, Joe Creed told investors.

    2025 Investor Day

  7. Mar 2025

    Bob De Lange said Caterpillar uses AI to translate manuals and for visual quality control in its factories, and Ogi Redzic said Caterpillar had used AI with customers and dealers for about four years.

    J.P. Morgan virtual visit

  8. Apr 2025

    Caterpillar pledged $100 million for workforce training and education on its centennial day.

    2025 Investor Day

  9. Oct 2025

    NVIDIA announced Caterpillar's first factory digital twin, of a line at its large mining truck plant in Decatur.

    2025 Investor Day

  10. Nov 2025

    Caterpillar set 2030 targets of 2 million connected assets, double the closed-won sales from condition monitoring leads and triple the 2024 count of autonomous trucks, and planned 2.5 times more digital and technology investment.

    2025 Investor Day

  11. Dec 2025

    Caterpillar presented Helios at AWS re:Invent as a platform built on AWS, with a precision construction system that uses more than 23,000 machine learning models.

    AWS re:Invent recap

  12. Jan 2026

    Caterpillar introduced Cat AI Assistant, planned the off-board rollout for the first quarter, and said in-cab applications were in final validation.

    Cat AI Assistant release

  13. Mar 2026

    Caterpillar said Cat AI Assistant was available off the machine in its existing apps and showed an in-cab prototype at CONEXPO-CON/AGG.

    Caterpillar CONEXPO release

  14. Jun 2026

    Caterpillar won Snowflake's 2026 AI Innovator award for the Americas for its employee data assistant built on enterprise data in Snowflake.

    Caterpillar news

  15. Aug 2026

    Jaime Mineart said Caterpillar uses AI agents to modernize legacy code, generate and test software and find defects earlier, and that customers, operators and technicians use Cat AI Assistant.

    TechCrunch

  16. Sep 2026

    Caterpillar began a physical AI and robotics collaboration with FieldAI and was reported to be training its NVIDIA-based physical AI models on CoreWeave.

    Constellation Research

Economics & controls

Spend and ROI

Technology budget

Caterpillar does not publish a technology budget. Caterpillar's research and development expense was $2.148 billion in 2025, against $2.107 billion in 2024 (2025 Form 10-K), and the company said in May 2025 that it had invested more than $30 billion in R&D over 20 years. Caterpillar plans to grow digital and technology investment 2.5 times in the five years to 2030 against the previous five, with part of the spend in SG&A and part in R&D (Investor Day, Nov 2025), and said on Oct 29, 2026 that higher digital and technology spending raised SG&A and R&D in Construction Industries.

What AI itself costs

Caterpillar has not disclosed what it spends on AI models, compute or AI staff, or what share of the 2.5 times digital and technology increase goes to AI. Caterpillar trains its physical AI models on CoreWeave's GPU cloud and runs its in-cab assistant on NVIDIA Jetson Thor computers on the machine, so part of the cost of AI inference sits in the equipment Caterpillar sells; Caterpillar has not published the cost of either.

Reported ROI

Caterpillar's only AI-linked business return is $1.1 billion of closed-won sales in 2024 from condition monitoring prioritized service events, the AI-generated service leads it sends to dealers, reported at the Nov 2025 Investor Day with a target to double that figure by 2030. Bob De Lange also said a new turbocharger digital twin had produced 2,500 leads, an incremental $7 million sales opportunity, which is an estimate of potential sales rather than a result. Caterpillar ties its digital and technology initiatives in general to services revenue, which reached $24 billion in 2025 against a goal of $30 billion by 2030, without crediting a share to AI.

Productivity and safety markers

Caterpillar's autonomy figures measure customers' operations rather than Caterpillar's own costs: its autonomous fleet had moved more than 11 billion tons and driven more than 385 million kilometers by Jan 2026 with no reported injuries, and Luck Stone's Bull Run quarry had hauled more than 3.5 million tons autonomously by Sep 2026. Caterpillar has published no productivity figure for its internal coding agents, data assistant, translation or factory inspection.

Headcount

Caterpillar employed about 118,000 full-time people at Dec 31, 2025, about 51,600 of them in the U.S. (2025 Form 10-K). Caterpillar has not linked any headcount change to AI; Joe Creed said at CES 2026 that people will stay at the center of its work as new roles emerge, and TechCrunch reported in Aug 2026 that some operators may move from running one machine to overseeing several from a remote command center.

Governance and risk

Gen AI governance board

Caterpillar has an internal Gen AI governance board, on which Chief Digital Officer Ogi Redzic serves, according to Assurant's Apr 2026 proxy, which also credits Redzic with expertise in AI governance and in bringing agentic AI products to market. Caterpillar has not published the board's membership, charter or approval rules.

Board oversight

Caterpillar's directors received presentations on artificial intelligence and on technology and digital since the 2025 annual meeting, and visited the Cat Digital office in Chicago to review progress on digital strategy (2026 proxy). Caterpillar's Audit Committee oversees enterprise risk management and information security, and the board's skills matrix, which lists 90% of directors with technology expertise, includes the integration of AI and machine learning.

Cybersecurity

Caterpillar's Chief Information Officer, Jamie Engstrom, in the role since Sep 2020, oversees cybersecurity across corporate IT, operational technology and customer-facing products and briefs the Audit Committee at every bimonthly meeting (2025 Form 10-K). Caterpillar bases its controls on the NIST Cybersecurity Framework and ISO 27001, and its employee awareness program covers risks from emerging technologies.

Data on the machine and customer consent

Caterpillar's in-cab assistant runs its models on the machine, which Caterpillar says gives operators private AI support without depending on a cloud connection (Jan 2026). Ogi Redzic said in Mar 2025 that Helios takes in data from other manufacturers' machines only with customer consent.

Disclosed risks

Caterpillar's 2025 Form 10-K mentions artificial intelligence only as a driver of data center demand for its power generation products and carries no AI-specific risk factor. Its information security risk factor warns that attacks could target the security, integrity or reliability of hardware and software installed in Caterpillar products.

Recent signals

  1. Oct 29, 2026

    Caterpillar said on its Q3 2026 call that SG&A and R&D for digital and technology investments rose from a year earlier in Construction Industries and expected them to be higher than a year earlier in the fourth quarter too.

    Q3 2026 earnings call transcript

  2. Oct 15, 2026

    Caterpillar named Solar Turbines president Derrick York Group President of Resource Industries, the segment that sells its mining autonomy, from Nov 1, 2026; Denise Johnson becomes an adviser and retires on Feb 1, 2027.

    Caterpillar press release (Form 8-K)

  3. Sep 30, 2026

    Brandon Hootman, Caterpillar's vice president of physical AI platforms and construction autonomy, said at CoreWeave's Fully Connected conference that Caterpillar adapts NVIDIA models to its machines, and Constellation Research reported that Caterpillar trains those models on CoreWeave.

    Constellation Research

  4. Sep 15, 2026

    Caterpillar and Luck Stone said they will extend autonomous hauling to Luck Stone's Boscobel and Bealeton operations in Virginia, Caterpillar's first autonomy on the Cat 775 truck, after Bull Run hauled more than 3.5 million tons autonomously.

    Caterpillar press release

  5. Sep 10, 2026

    Joe Creed said Caterpillar's digital teams and Cat AI Assistant are working with its on-machine technology teams to make features such as Dig Assist, Swing Assist and Cat Command easier for operators to use.

    Wells Fargo conference transcript

  6. Sep 2, 2026

    Caterpillar announced a collaboration with FieldAI on physical AI, autonomy and robotics for job sites and factories, with early applications in autonomous inspections, digital twins, situational awareness and operational optimization.

    Caterpillar press release

  7. Aug 30, 2026

    TechCrunch reported that CTO Jaime Mineart said Caterpillar uses AI agents to modernize legacy code, generate and test software and find defects earlier, and that Caterpillar plans $100 million over five years to train staff in AI, autonomy and robotics.

    TechCrunch

  8. Jul 2026

    Caterpillar acquired Skycatch, whose spatial data and AI tools build near-real-time digital twins of mine sites, and plans to feed that data into its RPM and MineStar software.

    Global Mining Review

  9. Jun 1, 2026

    Snowflake named Caterpillar its 2026 AI Innovator for the Americas, an award for organizations running a production AI use case with clear business impact.

    Snowflake

  10. Apr 30, 2026

    Caterpillar's 2025 annual report said the company is deploying AI and advanced analytics across the enterprise and had recently launched Cat AI Assistant, and that closer integration of Cat Digital and Cat Technology sped up AI-enabled and autonomous solutions.

    2025 Annual Report

  11. Mar 5, 2026

    Caterpillar executives said at CONEXPO-CON/AGG 2026 that customers can ask Cat AI Assistant in VisionLink how to service a machine and get the instructions with links to the parts they need.

    CONEXPO-CON/AGG 2026 transcript

  12. Jan 29, 2026

    Caterpillar reported 827 autonomous haul trucks in operation at the end of 2025, up from 690, more than 1.6 million connected assets, and higher digital and technology spending planned for 2026.

    Q4 2025 earnings call transcript

  13. Jan 7, 2026

    Caterpillar's CES keynote expanded its NVIDIA collaboration to on-board AI, AI agents and production systems, previewed five autonomous construction machines and committed $25 million to a workforce innovation prize.

    Caterpillar press release

  14. Jan 6, 2026

    Caterpillar introduced Cat AI Assistant, planned to put the off-board version live in the first quarter of 2026, and said in-cab applications were in the final stages of validation.

    Construction Equipment Guide

  15. Nov 4, 2025

    Caterpillar's Investor Day reported $1.1 billion of 2024 closed-won sales from condition monitoring service leads, named NVIDIA, Microsoft and Snowflake as technology partners, set a 2.5 times increase in digital and technology investment, and said Cat Digital and Cat Technology now sit under one group president.

    2025 Investor Day transcript

Quick answers

How does Caterpillar deploy AI?
Caterpillar deploys AI mostly in what it sells: Cat AI Assistant, a group of AI agents launched in early 2026 on its in-house Helios data platform, autonomous haul trucks, and AI-generated service leads that produced $1.1 billion of closed sales in 2024. Inside the company, Caterpillar uses AI agents on legacy code, an employee data assistant and factory quality checks, and trains physical AI models on CoreWeave. Group President Bob De Lange oversees Chief Digital Officer Ogi Redzic and CTO Jaime Mineart; Caterpillar has no AI chief.
What does Caterpillar use AI for?
Caterpillar has not published a count of its AI use cases; the public record names about a dozen, most of them sold to customers through its machines, digital tools and dealers. Caterpillar has reported a business return for one, condition monitoring prioritized service events, the AI-generated service leads it sends to dealers. Caterpillar reports no firm-level return on AI and ties its digital and technology work in general to a goal of $30 billion in services revenue by 2030, up from $24 billion in 2025.
Who leads AI at Caterpillar?
AI at Caterpillar is led by Ogi Redzic (Chief Digital Officer and Senior Vice President); Jaime Mineart (Senior Vice President and Chief Technology Officer); Jamie Engstrom (Senior Vice President and Chief Information Officer). Ownership of AI on the org chart: Group President Bob De Lange, over Chief Digital Officer Ogi Redzic and CTO Jaime Mineart; no dedicated AI chief.
What AI platform does Caterpillar use?
Helios, the cloud data platform Caterpillar built in-house about 2020 and runs mostly on AWS services, holds more than 16 petabytes and carries Cat AI Assistant, a group of AI agents Caterpillar launched for customers, dealers and technicians in early 2026.
Which AI models does Caterpillar use?
Caterpillar has not named the model behind the off-board Cat AI Assistant; in its CES 2026 demo the in-cab version ran the Qwen3 4B model and NVIDIA speech models on an NVIDIA Jetson Thor computer on the machine, and Caterpillar trains NVIDIA-based physical AI models on CoreWeave (Sep 2026).
How many Caterpillar employees use AI?
Caterpillar has not said how many of its about 118,000 employees use AI tools; employees can query company data through an internal data assistant, and CTO Jaime Mineart said in Aug 2026 that customers, operators and technicians use Cat AI Assistant.
How far has AI spread at Caterpillar?
Caterpillar sits at Piloting: AI runs in production in a handful of named places, led by condition monitoring service leads that produced $1.1 billion of closed sales in 2024, autonomous haul trucks, Cat AI Assistant, launched to customers in early 2026, and an internal data assistant for employees, under Group President Bob De Lange, who oversees Cat Digital and Cat Technology. Caterpillar falls short of Scaling because it has announced no AI tool open to most of its about 118,000 employees, publishes no use-case count or employee usage figure, and its factory digital twins, in-cab assistant and FieldAI robotics work were still pilots or early applications in 2026.

Open questions

  • Which large language models power the off-board Cat AI Assistant, and in which cloud do its agents run?
  • How many customers, dealers, technicians and employees have used Cat AI Assistant since its launch in early 2026, and when will the in-cab version ship on production machines?
  • How many employees use the employee data assistant, does Caterpillar give its about 118,000 employees a sanctioned general AI assistant, and how many use AI tools each week?
  • How much of the planned 2.5 times increase in digital and technology investment goes to AI, and what does Caterpillar spend on CoreWeave training, other compute and AI models?
  • How much of the $1.1 billion in closed-won sales from condition monitoring leads is incremental, and how much of it is Caterpillar revenue rather than dealer revenue?
  • What business return do Caterpillar's coding agents, data assistant, AI translation, factory inspection and Cat AI Assistant deliver, given that none has a published figure?
  • Who sits on Caterpillar's Gen AI governance board, and what does it approve or block?
  • Whom do the Chief Information Officer and Brandon Hootman report to, and how many people work in Cat Digital and Cat Technology?
  • What have the factory digital twin pilots and the FieldAI robotics work changed in output or cost, and will Caterpillar extend them beyond the first sites?
  • How many autonomous trucks were in operation at the end of Sep 2026, against the goal of tripling the 2024 count by 2030?

Sources

Caterpillar

News

Data confidence

Confirmed
Stated in a primary or reputable public source.
Estimated
Derived or approximated from public reporting.
Unconfirmed
Reported, but not yet corroborated.

Caterpillar profile · Enterprise AI diffusion report by Imagine · facts checked against their sources on Nov 1, 2026