Dispatch intake
Sort delivery requests, pickup details, capacity, route fit, and customer response drafts.
Logistics & delivery
Keep dispatch intake moving without pulling teams away from people.
Imagine helps small logistics and delivery teams keep requests, dispatch, route changes, driver paperwork, proof of delivery, invoices, and customer updates moving across TMS, inbox, phones, and accounting tools.
1logistics & delivery queue
4loops covered
0new systems required
Fullaudit trail on every step
Today
Logistics & delivery queue
Dispatch intakeLive
Route changesReady
Proof of deliveryReview
InvoicesQueued
Next best action
Dispatch intake
Sort delivery requests, pickup details, capacity, route fit, and customer response drafts.
Local proof
Delivery exception tag
Dispatch request, route change, driver paperwork, and customer update.
Route live
Delivery exception tag is one signal. These loops keep the day moving.
Less coordination drag. More logistics & delivery focus.
Route changes
Flag route delays, driver changes, customer updates, and ETA exceptions for delivery teams.
Proof of delivery
Collect delivery photos, signatures, driver paperwork, exceptions, and proof-of-delivery packets.
Why this work matters
Logistics teams make promises cross the last mile.
Routes, exceptions, paperwork, customer updates, and proof of delivery all move fast.
Routes live
Proof captured
Customers updated
Industry context
Census snapshot: Couriers and messengers.
U.S. industry-wide employer data for 2023, included as context for logistics & delivery.
16.2K
employer locations
$152B
2023 revenue
1.2M
workers
Source: U.S. Census Bureau 2023 County Business Patterns and Annual Integrated Economic Survey, NAICS 492 (Couriers and messengers).
Supply chain signal
Supply chains are investing in digital systems end to end.
MHI tracks AI and other technologies across supply-chain operations. For delivery teams, the everyday value is dispatch clarity, route exceptions, proof of delivery, and customer updates.
One logistics & delivery queue for the workday.
Get started
Dispatch intake
Sort delivery requests, pickup details, capacity, route fit, and customer response drafts.
Route changes
Flag route delays, driver changes, customer updates, and ETA exceptions for delivery teams.
Proof of delivery
Collect delivery photos, signatures, driver paperwork, exceptions, and proof-of-delivery packets.
Invoices
Prepare delivery invoices, accessorial charges, payment reminders, and customer status updates.
Delivery exception tag
Route live starts with the small details.
The queue keeps practical details visible - dispatch request, route change, driver paperwork, and customer update. Imagine separates routine movement from the few items that need judgment, then ties each approved action back to its source.
Morning brief
Dispatch intake: Live, Route changes: Ready, Proof of delivery: Review.
Dispatch intakeLive
Route changesReady
Proof of deliveryReview
1logistics & delivery queue
4coordination loops covered
0manual trackers to rebuild
Questions, answered
What does Imagine automate for logistics and delivery teams?
Imagine handles the repetitive coordination around dispatch intake, route changes, proof of delivery, invoices. It reads the systems your team already uses, prepares the next step, and asks for approval when human judgment matters.
Can we keep using our TMS, dispatch, fleet, route, document, payment, and customer messaging tools?
No. Imagine works on top of TMS, dispatch, fleet, route, document, payment, and customer messaging tools and keeps those tools as the systems of record. It handles the operational follow-through between them and records what changed.
Can we keep approval control?
Yes. You set the rules, thresholds, and owners for each workflow. High-confidence work can move automatically, while exceptions and client-facing changes can stay in a review queue.
Make dispatch intake feel handled before the day gets busy.
Bring the dispatch intake, route changes, proof of delivery, or related loop that keeps slowing the team. Imagine will show how it becomes a review queue with a full trail.