Turn calls and web requests into a new-patient queue with forms, insurance details, and appointment options ready.
Dental practices
Dental practices lose hours every week chasing insurance claims, recall lists, and unsigned treatment plans. Imagine reads the practice management system, billing portal, and inbox together, then puts the right work in front of the right person with the context already attached. The front desk stops rebuilding status from scratch and starts acting on it.
Turn calls and web requests into a new-patient queue with forms, insurance details, and appointment options ready.
Draft patient-friendly treatment-plan follow-ups, financing reminders, and next appointment prompts.
Rank unpaid dental claims, prepare payer follow-up, and keep patient balances from getting stale.
Why this work matters
The front desk, hygienists, assistants, and doctors all carry the patient experience.
Industry context
U.S. industry-wide employer data for 2023, included as context for dental practices.
Source: U.S. Census Bureau 2023 County Business Patterns and Annual Integrated Economic Survey, NAICS 621210 (Offices of dentists).
Dental signal
ADA coverage of AI standards in dentistry points toward validated tools, especially around imaging and clinical workflows. The lesson for practices is simple: useful automation still needs trusted review.
Recall card
The queue keeps practical details visible - hygiene due date, insurance gap, treatment-plan note, and patient preference. Imagine separates routine movement from the few items that need judgment, then ties each approved action back to its source.
Imagine handles the repetitive coordination around new patients, treatment plans, insurance follow-up, hygiene recall. It reads the systems your team already uses, prepares the next step, and asks for approval when human judgment matters.
No. Imagine works on top of practice-management, imaging, phone, insurance, payment, and patient messaging tools and keeps those tools as the systems of record. It handles the operational follow-through between them and records what changed.
Yes. You set the rules, thresholds, and owners for each workflow. High-confidence work can move automatically, while exceptions and client-facing changes can stay in a review queue.
Bring the new patients, treatment plans, insurance follow-up, or related workflow that keeps slowing the team. Imagine will show how it becomes a review queue with a full trail.