Verified
Air Products
Experimenting- Industrial gases
- ~21,300 employees
- AI tools for most staff planned (Jul 2025)
- C3 AI agreements
- No AI-credited return reported
Air Products deploys AI as part of a cost and productivity drive under CEO Eduardo Menezes, who said in Jul 2025 that the company is investing to bring AI tools to most of its employees and in Jan 2026 that it uses a lot of AI in administration and engineering. C3 AI listed new and expanded agreements with Air Products in May and Dec 2025. Air Products names no AI platform, model provider, user count or AI owner, and reports no return it credits to AI.
airproducts.comTheir approach to AI
- The platform
- Air Products has named no internal AI platform; C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases, without saying which applications they cover.
- The models
- Air Products has not said which AI models or model providers it uses, or whether it runs any model in its own environment.
- The reach
- Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, and the 2026 Sustainability Report says AI tools were deployed across the organization in 2025; Air Products gives no count of employees using them.
- The catch
- Air Products reports no business return it credits to AI: its headcount program, about $250 million a year of savings once complete (Nov 2025), rests on job cuts, and Melissa Schaeffer said in Jul 2025 that the vast majority of expected savings came from headcount actions, with AI treated as further productivity still to come.
Snapshot
- Employees
- ~21,300 (Sep 2025)
- About 75% outside the U.S.; Eduardo Menezes cited over 20,000 in Jan 2026
- Technology budget
- Not disclosed
- No IT or AI spending figure in the fiscal 2025 Form 10-K or the 2026 proxy statement
- AI/ML headcount
- Not disclosed
- Air Products' data scientists sat with its enterprise architects in a data and architecture group under the CIO (Brian Galovich, Nov 2021)
- Who owns AI
- No named AI owner
- EVP and CIO Brian Galovich has led Air Products' digital strategy since Dec 2020 and sits on the senior executive leadership team
- Platform
- Not disclosed
- C3 AI listed new and expanded agreements with Air Products in May and Dec 2025
- Models
- Not disclosed
- No model provider named in filings, calls or releases
- Reach
- Not disclosed
- AI tools for the majority of employees planned (Jul 2025) and deployed across the organization in 2025 (2026 Sustainability Report)
- Use cases
- Administration, engineering, energy
- Eduardo Menezes, Jul 2025 and Jan 2026; no use case has a published return
Key findings
Eduardo Menezes, who became Air Products' CEO on Feb 7, 2025, said on Jul 31, 2025 that Air Products is investing to bring additional AI and digital transformation tools to the majority of its employees, and that grassroots projects plus large corporate AI initiatives in areas like energy management will change the way the company works.
Eduardo Menezes said on Jan 30, 2026 that Air Products is using a lot of AI in its administration, SG&A and engineering activities, internal costs that are not passed to customers under contract, while AI savings on power costs may be shared with on-site customers whose contracts pass energy costs through.
Air Products has identified 3,600 headcount reductions since 2022, 16% of its peak workforce, worth about $250 million a year once complete (Nov 6, 2025), and recognized about $75 million of those savings in the first 9 months of fiscal 2026; Air Products credits none of it to AI and treats AI as productivity on top of a return to 2018 staffing levels.
C3 AI named Air Products among companies that signed new and expanded agreements in its results releases of May 28, 2025 and Dec 3, 2025; neither Air Products nor C3 AI has said which C3 AI applications Air Products uses.
As of Nov 2026 Air Products discloses no AI spending, no count of employees using AI tools, no AI model provider and no business return it credits to AI, which leaves Air Products at Experimenting.
Where Air Products sits
- Stage
- Experimenting
Air Products has reported no business return it credits to AI since May 2025: its results releases and earnings calls from Jul 2025 to Jul 2026 attribute cost savings to headcount reductions and productivity actions, and Eduardo Menezes said on Nov 6, 2025 that the staffing goal comes before any further productivity from new initiatives like AI. Air Products has not reported a company-wide rollout with a user count either: Menezes said on Jul 31, 2025 that the company is investing to bring AI tools to the majority of employees and the 2026 Sustainability Report says AI tools were deployed across the organization, but neither gives a number of users, and no executive is named as owner of AI. Air Products' AI work since May 2025 is on the public record, from those statements to the C3 AI agreements listed in May and Dec 2025 and Menezes's Jan 30, 2026 remark that the company uses a lot of AI in administration and engineering, so Air Products sits at Experimenting rather than Unknown. A cost or headcount figure Air Products credits to AI in one use case, or a stated count of employees using its AI tools under a named owner, would move Air Products to Piloting.
How the stages are defined - Ownership
- No named AI owner; EVP and CIO Brian Galovich leads digital strategy
- Platform
- Bought: No platform named; C3 AI agreements (May and Dec 2025)
- Models
- Not disclosed
- Hosting
- Not disclosed; Air Products said in 2021 it had moved most infrastructure to the cloud, without naming providers
- Reach
- Not disclosed; AI tools planned for most employees (Jul 2025)
How they deploy
AI inside a cost and productivity program
Air Products under Eduardo Menezes has refocused on its core industrial gas business, cut capital spending and reduced headcount, and its 2026 proxy statement lists the deployment of AI tools as part of the productivity push. Menezes said on Nov 6, 2025 that Air Products aims to return to its 2018 staffing level of about 18,500, adjusted for people needed to run assets added since, minus any further productivity it can find with new initiatives like AI.
Grassroots projects plus corporate initiatives
Eduardo Menezes described 2 tracks on Jul 31, 2025: AI and digital tools put in the hands of most Air Products employees for their day-to-day work, and large corporate AI initiatives in areas such as energy management. CFO Melissa Schaeffer added on the same call that Air Products will roll out many AI programs, including one tied to energy, but that the vast majority of the cost savings it had announced came from headcount actions.
Who keeps the gains
Eduardo Menezes said on Jan 30, 2026 that where Air Products captures an AI saving depends on the use. AI that lowers the power price Air Products negotiates may be shared with on-site customers whose contracts pass energy costs through, AI that cuts power consumption is normally kept because Air Products guarantees customers a maximum power consumption, and AI in administration and engineering lowers internal costs that are not contractually passed on.
Buy before build
Brian Galovich, Air Products' CIO, said in Nov 2021 that industrial companies should not build tools that cloud providers already offer and that Air Products would keep using cloud-based technical solutions, while consolidating its data scientists and enterprise architects into one data and architecture group. Air Products' only disclosed AI software supplier since May 2025 is C3 AI, according to C3 AI's results releases.
AI as a market for industrial gases
Air Products also treats AI as demand for its products. Eduardo Menezes said on Apr 30, 2026 that the semiconductor industry is in a historic investment cycle to meet AI demand and that, under agreements signed in the prior 6 months, Air Products expects helium volumes to large electronics customers in Asia to more than double between 2026 and 2030; Air Products' fiscal 2026 results release on Nov 5, 2026 reported more than $2.0 billion of new electronics wins in its backlog.
- Deployment model
- Air Products has not described how it organizes AI delivery. Eduardo Menezes's Jul 2025 description pairs AI tools for most employees, used in grassroots projects, with large corporate AI initiatives such as energy management, and Air Products' digital technology function under EVP and CIO Brian Galovich has run the company's digital strategy since Dec 2020. In Nov 2021 Galovich said Air Products was reorganizing IT into lines of service, including one for data and architecture that held all of its data scientists, and was opening some solution building to business users under IT controls.
- Model providers
- Air Products has not named any AI model provider in its filings, earnings calls, releases or sustainability report. C3 AI, an enterprise AI application vendor, listed Air Products among companies that signed new and expanded agreements in its fiscal fourth quarter of 2025 (released May 28, 2025) and fiscal second quarter of 2026 (released Dec 3, 2025), without describing the applications or the models behind them.
- Data and infrastructure
- Brian Galovich said in Nov 2021 that Air Products had moved the vast majority of its infrastructure to the cloud, aimed to be fully out of its data centers by the end of 2022, and was building an IoT platform to track cylinders and liquid product logistics in its merchant business; Air Products has not said whether it met the data center target or which cloud providers it uses. Air Products' fiscal 2025 Form 10-K says its technology is delivered through internal and external services and that its cybersecurity program covers both enterprise systems and the operational technology of its plants and pipelines. Air Products has not said where AI inference runs or what data its AI tools may use.
Platforms and internal tools
C3 AI applicationsBy May 2025
C3 AI named Air Products among customers that entered new and expanded agreements in the quarters ended Apr 30, 2025 and Oct 31, 2025. Neither company has said which C3 AI applications Air Products runs, where they are deployed or how many users they have.
AI and digital transformation tools for employees2025
Air Products is bringing AI and digital transformation tools to the majority of its employees for day-to-day work, Eduardo Menezes said on Jul 31, 2025, and its 2026 Sustainability Report says AI tools were deployed across the organization in 2025. Air Products has not named the tools.
Vendors and partners
C3 AIBy May 2025
Enterprise AI application vendor · C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases; terms and applications are not disclosed.
Leadership
AI, data and platform leaders
Executives
AI org map
Digital technology under the CIO; no dedicated AI office disclosed
Air Products' leadership page, checked Nov 5, 2026, lists no chief AI or chief data officer among its 8 enterprise leaders; EVP and CIO Brian Galovich is the technology executive among them. Galovich joined in Dec 2020 reporting to the CEO, with responsibility for technology-driven solutions across the company, and the 2026 proxy statement places him on the executive leadership team of executive officers and senior officers who report directly to the CEO; the chief information security officer works under his direction. Eduardo Menezes has said AI work combines employee-led projects with corporate initiatives such as energy management, without naming an owner for those initiatives.
Air Products has published no count of technologists, data scientists or AI engineers. Air Products' digital work sits in the digital technology function under EVP and CIO Brian Galovich, who said in Nov 2021 that all of the company's data scientists and enterprise architects work in one data and architecture line of service; the chief information security officer, who joined in 2025, reports to the CIO. Eduardo Menezes has described grassroots AI projects by employees alongside corporate AI initiatives, without saying who runs the corporate initiatives.
Reporting lines
Chief Executive Officer
Eduardo Menezes
Finance
Melissa Schaeffer, CFO
Digital technology
Brian Galovich, EVP and CIO
Reported to the CEO on appointment in Dec 2020; the 2026 proxy statement places the CIO on the executive leadership team of senior officers reporting directly to the CEO
Data and architecture
Held all of Air Products' data scientists and enterprise architects (Brian Galovich, Nov 2021); not described since
Information security
Chief Information Security Officer (name not published)
CISO joined in 2025 (fiscal 2025 Form 10-K)
Regional businesses: Americas; EMEA and Asia
Run by group presidents; Air Products has not described AI teams in the businesses
Air Products' 2026 proxy statement, filed Dec 11, 2025, says Brian Galovich was a named executive officer for fiscal 2025 but, after Air Products cut its executive officers to 6 in Nov 2025, is no longer designated an executive officer while remaining in his role and on the executive leadership team; the Compensation Committee awarded him a discretionary bonus for his part in the leadership transition and the cost restructuring. Air Products' fiscal 2025 Form 10-K still calls the CIO a member of the senior executive leadership team.
Where the AI workforce sits
Digital technology, including data and architecture
Air Products has not published how many technologists, data scientists or AI engineers it employs.
Not disclosedEmployees across the businesses using AI tools
Eduardo Menezes said in Jul 2025 that AI tools are going to the majority of employees, without a count.
Not disclosed
Named people
Use cases
Air Products has described AI in a handful of areas: tools for most employees, administration and SG&A work, engineering, and corporate initiatives such as energy management, plus C3 AI applications it has not named. Air Products has published no return it credits to AI for any of them, and no firm-level AI figure; the savings it reports, about $250 million a year from 3,600 headcount reductions once complete (Nov 2025), come from job cuts and productivity actions that Air Products does not attribute to AI.
| Use case | Area | Status | ROI |
|---|---|---|---|
| AI and digital tools for employees Air Products is giving AI and digital transformation tools to the majority of its employees for day-to-day work and grassroots projects (Eduardo Menezes, Jul 2025), and says AI tools were deployed across the organization in 2025 (2026 Sustainability Report). | Firmwide | In production | |
| AI in administration and SG&A Eduardo Menezes said on Jan 30, 2026 that Air Products is using a lot of AI to look at its administration and SG&A activities, whose costs are internal and not passed through to customers under contract. | Corporate functions | In production | |
| AI in engineering activities Eduardo Menezes named engineering among the activities where Air Products is using a lot of AI (Jan 2026), without describing the tools or the projects. | Engineering | In production | |
| Corporate AI initiatives in energy management Eduardo Menezes described large ongoing corporate AI initiatives in areas like energy management in Jul 2025, and Melissa Schaeffer said a program tied to energy was being worked on; Air Products has not said whether it runs in plants. Menezes said in Jan 2026 that AI cutting power consumption is normally a saving Air Products keeps. | Operations and energy | Announced | |
| C3 AI applications C3 AI listed new and expanded agreements with Air Products in May and Dec 2025; the applications, sites and status are not disclosed. | Enterprise AI applications | Announced |
Adoption
Air Products has not published a count of employees using AI. Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, about 21,300 at Sep 30, 2025, and the 2026 Sustainability Report, covering fiscal 2025, says AI tools were deployed across the organization. Menezes said on Jan 30, 2026 that Air Products is using a lot of AI in administration, SG&A and engineering, but Air Products has given no tool names, weekly or monthly users, or share of staff with access.
By the numbers
Rollout, first pilot to today
Dec 2020
Brian Galovich joined Air Products as senior vice president and CIO, reporting to the CEO, to lead the company's digital strategy.
Nov 2021
Brian Galovich said Air Products had moved most of its infrastructure to the cloud, targeted leaving its data centers by the end of 2022, and grouped its data scientists with its enterprise architects.
Feb 2025
Eduardo Menezes became Air Products' CEO on Feb 7, 2025 and joined the board.
May 2025
C3 AI named Air Products among companies that signed new and expanded agreements in its quarter ended Apr 30, 2025.
Jul 2025
Eduardo Menezes said Air Products is investing to bring AI and digital transformation tools to the majority of its employees, alongside corporate AI initiatives in areas like energy management.
Nov 2025
Eduardo Menezes said Air Products' staffing goal is its 2018 level, adjusted for new assets, minus further productivity from new initiatives like AI.
Dec 2025
C3 AI again listed new and expanded agreements with Air Products, and Air Products' proxy statement named the deployment of AI tools as part of its productivity push.
Jan 2026
Eduardo Menezes said Air Products is using a lot of AI in administration, SG&A and engineering.
Jun 2026
Air Products' 2026 Sustainability Report said the company deployed AI tools across the organization in 2025.
Economics & controls
Spend and ROI
Technology budget
Air Products does not disclose a technology or AI budget. Air Products' fiscal 2025 Form 10-K says only that its information technology is delivered through a mix of internal and external services and providers, and the company's capital spending figures, $3.3 billion in fiscal 2026, are for plants and projects.
What AI itself costs
Air Products has not said what it spends on AI tools, licenses, cloud or AI staff, or what it pays C3 AI. Eduardo Menezes said in Jul 2025 that Air Products is investing in AI tools for employees, without a figure.
Reported ROI
Air Products has reported no return it credits to AI, at firm level or for any use case. CFO Melissa Schaeffer said on Jul 31, 2025 that the vast majority of the savings Air Products had announced came from headcount and earlier productivity actions, and Eduardo Menezes said on Nov 6, 2025 that AI is a source of productivity beyond the staffing target. Air Products' fiscal 2026 results, released Nov 5, 2026, credit cost improvements to productivity without mentioning AI.
Headcount
Air Products had about 21,300 employees at Sep 30, 2025. Eduardo Menezes said on Nov 6, 2025 that Air Products had identified 3,600 headcount reductions since 2022, 16% of its peak workforce, worth about $250 million a year in savings once complete, and that the goal is the 2018 staffing level of close to 18,500 plus staff for new assets. Melissa Schaeffer reported about $50 million of headcount savings in the first half of fiscal 2026 (Apr 30, 2026) and about $75 million in the first 9 months (Jul 30, 2026); Air Products does not attribute these cuts to AI.
Who captures the savings
Eduardo Menezes said on Jan 30, 2026 that Air Products' AI savings in administration and engineering are internal costs it does not pass to customers under contract, though competition may pass some benefit on over time. Menezes said AI that lowers negotiated power prices may be shared with on-site customers whose contracts pass energy costs through, while AI that cuts power use is normally captured by Air Products.
Governance and risk
Board oversight of technology risk
Air Products' board receives cybersecurity updates at least quarterly from the CIO and the chief information security officer, and the Audit and Finance Committee oversees the enterprise risk management process, according to the fiscal 2025 Form 10-K and the 2026 proxy statement. Air Products has not described a separate AI policy, AI council or model review process.
AI in disclosed risks
Air Products' fiscal 2025 Form 10-K says that the advance and deployment of intelligent automation, including AI tooling and bots, may increase Air Products' and its vendors' vulnerability to cyberattacks. The 10-K reports no material cybersecurity incident in fiscal 2025 and none in the past 3 years.
Plant and enterprise systems
Air Products' cybersecurity program covers both enterprise systems and the operational technology of its plants and pipelines and follows ISA/IEC 62443, ISO 27001 and the NIST Cybersecurity Framework, according to the fiscal 2025 Form 10-K. Air Products assesses the cybersecurity posture of third-party providers that handle its information before engaging them.
Data boundary
Air Products has not said what company or customer data its AI tools may use, whether vendors may train on it, or where AI inference runs.
Recent signals
Nov 5, 2026
Air Products reported fiscal 2026 adjusted EPS of $13.45, up 12%, with higher costs partly offset by productivity improvements, and more than $2.0 billion of new electronics wins in its backlog; the release does not mention AI.
Jul 30, 2026
Melissa Schaeffer said Air Products had recognized about $75 million of savings from its headcount reduction plan in the first 9 months of fiscal 2026, without crediting any of it to AI.
Jun 26, 2026
Air Products' 2026 Sustainability Report, covering fiscal 2025, said the company reoriented its strategy in 2025 around reliable delivery and operational efficiency, including the deployment of AI tools across the organization.
Apr 30, 2026
Eduardo Menezes said the semiconductor industry is in a historic investment cycle driven by AI demand and that Air Products expects helium volumes to large electronics customers in Asia to more than double from 2026 to 2030, while Melissa Schaeffer reported about $50 million of headcount savings in the first half.
Jan 30, 2026
Eduardo Menezes said Air Products is using a lot of AI in administration, SG&A and engineering, whose savings it keeps, and that AI savings on power costs may be shared with customers under pass-through contracts.
Dec 11, 2025
Air Products' 2026 proxy statement said its reoriented strategy emphasizes productivity, including through the deployment of AI tools, and that CIO Brian Galovich is no longer designated an executive officer but remains in his role.
Dec 3, 2025
C3 AI named Air Products among companies that entered new and expanded agreements in its quarter ended Oct 31, 2025.
Nov 20, 2025
Air Products' fiscal 2025 Form 10-K reported about 21,300 employees and warned that AI tooling and bots may increase its and its vendors' exposure to cyberattacks; its chief information security officer joined in 2025.
Nov 6, 2025
Eduardo Menezes said Air Products had identified 3,600 headcount reductions since 2022, worth about $250 million a year once complete, and aims for 2018 staffing levels minus further productivity from new initiatives like AI.
Quick answers
- How does Air Products deploy AI?
- Air Products deploys AI as part of a cost and productivity drive under CEO Eduardo Menezes, who said in Jul 2025 that the company is investing to bring AI tools to most of its employees and in Jan 2026 that it uses a lot of AI in administration and engineering. C3 AI listed new and expanded agreements with Air Products in May and Dec 2025. Air Products names no AI platform, model provider, user count or AI owner, and reports no return it credits to AI.
- What does Air Products use AI for?
- Air Products has described AI in a handful of areas: tools for most employees, administration and SG&A work, engineering, and corporate initiatives such as energy management, plus C3 AI applications it has not named. Air Products has published no return it credits to AI for any of them, and no firm-level AI figure; the savings it reports, about $250 million a year from 3,600 headcount reductions once complete (Nov 2025), come from job cuts and productivity actions that Air Products does not attribute to AI.
- Who leads AI at Air Products?
- AI at Air Products is led by Brian Galovich (Executive Vice President, Chief Information Officer). Ownership of AI on the org chart: No named AI owner; EVP and CIO Brian Galovich leads digital strategy.
- What AI platform does Air Products use?
- Air Products has named no internal AI platform; C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases, without saying which applications they cover.
- Which AI models does Air Products use?
- Air Products has not said which AI models or model providers it uses, or whether it runs any model in its own environment.
- How many Air Products employees use AI?
- Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, and the 2026 Sustainability Report says AI tools were deployed across the organization in 2025; Air Products gives no count of employees using them.
- What return has Air Products reported from AI?
- Air Products has reported no business return it credits to AI since May 2025: its results releases and earnings calls from Jul 2025 to Jul 2026 attribute cost savings to headcount reductions and productivity actions, and Eduardo Menezes said on Nov 6, 2025 that the staffing goal comes before any further productivity from new initiatives like AI. Air Products has not reported a company-wide rollout with a user count either: Menezes said on Jul 31, 2025 that the company is investing to bring AI tools to the majority of employees and the 2026 Sustainability Report says AI tools were deployed across the organization, but neither gives a number of users, and no executive is named as owner of AI. Air Products' AI work since May 2025 is on the public record, from those statements to the C3 AI agreements listed in May and Dec 2025 and Menezes's Jan 30, 2026 remark that the company uses a lot of AI in administration and engineering, so Air Products sits at Experimenting rather than Unknown. A cost or headcount figure Air Products credits to AI in one use case, or a stated count of employees using its AI tools under a named owner, would move Air Products to Piloting.
Open questions
- Which AI tools has Air Products given employees, and how many of its roughly 21,300 employees use them each week or month?
- Who owns AI at Air Products: CIO Brian Galovich, a business or operations leader, or a team Air Products has not named?
- Which C3 AI applications does Air Products run under the agreements C3 AI listed in May and Dec 2025, at which sites, and are they in production?
- What do Air Products' corporate AI initiatives in energy management do, are they running in plants, and what have they saved in power cost or consumption?
- What has AI in administration, SG&A and engineering returned to Air Products in cost or headcount, and how much of the $250 million headcount program, if any, does AI make possible?
- Which AI models and cloud providers does Air Products use, where does inference run, and what company or customer data may its AI tools use?
- What does Air Products spend on AI, and how large is its digital technology organization and its data science team today?
- Did Air Products mention AI on its Nov 5, 2026 fiscal fourth quarter call, and will it report a figure for AI-driven productivity in fiscal 2027?
Sources
Air Products
Filings and investor materials
- Fiscal 2026 full-year and fourth quarter results release (Nov 5, 2026)
- Fiscal 2026 third quarter results release (Jul 30, 2026)
- Fiscal 2025 Form 10-K (filed Nov 20, 2025)
- 2026 proxy statement (filed Dec 11, 2025)
- Board appoints Eduardo F. Menezes CEO (Feb 4, 2025)
- Q3 fiscal 2026 earnings call transcript, allmind.ai (Jul 30, 2026)
- Q2 fiscal 2026 earnings call transcript, The Motley Fool (Apr 30, 2026)
- Q1 fiscal 2026 earnings call transcript, The Motley Fool (Jan 30, 2026)
- Q4 fiscal 2025 earnings call transcript, Equibles (Nov 6, 2025)
- Q3 fiscal 2025 earnings call transcript, Investing.com (Jul 31, 2025)
Partners
Data confidence
- Confirmed
- Stated in a primary or reputable public source.
- Estimated
- Derived or approximated from public reporting.
- Unconfirmed
- Reported, but not yet corroborated.
Air Products profile · Enterprise AI diffusion report by Imagine · facts checked against their sources on Nov 5, 2026