Verified

Air Products

Experimenting
  • Industrial gases
  • ~21,300 employees
  • AI tools for most staff planned (Jul 2025)
  • C3 AI agreements
  • No AI-credited return reported

Air Products deploys AI as part of a cost and productivity drive under CEO Eduardo Menezes, who said in Jul 2025 that the company is investing to bring AI tools to most of its employees and in Jan 2026 that it uses a lot of AI in administration and engineering. C3 AI listed new and expanded agreements with Air Products in May and Dec 2025. Air Products names no AI platform, model provider, user count or AI owner, and reports no return it credits to AI.

airproducts.com

Their approach to AI

The platform
Air Products has named no internal AI platform; C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases, without saying which applications they cover.
The models
Air Products has not said which AI models or model providers it uses, or whether it runs any model in its own environment.
The reach
Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, and the 2026 Sustainability Report says AI tools were deployed across the organization in 2025; Air Products gives no count of employees using them.
The catch
Air Products reports no business return it credits to AI: its headcount program, about $250 million a year of savings once complete (Nov 2025), rests on job cuts, and Melissa Schaeffer said in Jul 2025 that the vast majority of expected savings came from headcount actions, with AI treated as further productivity still to come.

Snapshot

Employees
~21,300 (Sep 2025)
About 75% outside the U.S.; Eduardo Menezes cited over 20,000 in Jan 2026
Technology budget
Not disclosed
No IT or AI spending figure in the fiscal 2025 Form 10-K or the 2026 proxy statement
AI/ML headcount
Not disclosed
Air Products' data scientists sat with its enterprise architects in a data and architecture group under the CIO (Brian Galovich, Nov 2021)
Who owns AI
No named AI owner
EVP and CIO Brian Galovich has led Air Products' digital strategy since Dec 2020 and sits on the senior executive leadership team
Platform
Not disclosed
C3 AI listed new and expanded agreements with Air Products in May and Dec 2025
Models
Not disclosed
No model provider named in filings, calls or releases
Reach
Not disclosed
AI tools for the majority of employees planned (Jul 2025) and deployed across the organization in 2025 (2026 Sustainability Report)
Use cases
Administration, engineering, energy
Eduardo Menezes, Jul 2025 and Jan 2026; no use case has a published return

Key findings

  1. Eduardo Menezes, who became Air Products' CEO on Feb 7, 2025, said on Jul 31, 2025 that Air Products is investing to bring additional AI and digital transformation tools to the majority of its employees, and that grassroots projects plus large corporate AI initiatives in areas like energy management will change the way the company works.

  2. Eduardo Menezes said on Jan 30, 2026 that Air Products is using a lot of AI in its administration, SG&A and engineering activities, internal costs that are not passed to customers under contract, while AI savings on power costs may be shared with on-site customers whose contracts pass energy costs through.

  3. Air Products has identified 3,600 headcount reductions since 2022, 16% of its peak workforce, worth about $250 million a year once complete (Nov 6, 2025), and recognized about $75 million of those savings in the first 9 months of fiscal 2026; Air Products credits none of it to AI and treats AI as productivity on top of a return to 2018 staffing levels.

  4. C3 AI named Air Products among companies that signed new and expanded agreements in its results releases of May 28, 2025 and Dec 3, 2025; neither Air Products nor C3 AI has said which C3 AI applications Air Products uses.

  5. As of Nov 2026 Air Products discloses no AI spending, no count of employees using AI tools, no AI model provider and no business return it credits to AI, which leaves Air Products at Experimenting.

Where Air Products sits

Stage
Experimenting

Air Products has reported no business return it credits to AI since May 2025: its results releases and earnings calls from Jul 2025 to Jul 2026 attribute cost savings to headcount reductions and productivity actions, and Eduardo Menezes said on Nov 6, 2025 that the staffing goal comes before any further productivity from new initiatives like AI. Air Products has not reported a company-wide rollout with a user count either: Menezes said on Jul 31, 2025 that the company is investing to bring AI tools to the majority of employees and the 2026 Sustainability Report says AI tools were deployed across the organization, but neither gives a number of users, and no executive is named as owner of AI. Air Products' AI work since May 2025 is on the public record, from those statements to the C3 AI agreements listed in May and Dec 2025 and Menezes's Jan 30, 2026 remark that the company uses a lot of AI in administration and engineering, so Air Products sits at Experimenting rather than Unknown. A cost or headcount figure Air Products credits to AI in one use case, or a stated count of employees using its AI tools under a named owner, would move Air Products to Piloting.

How the stages are defined
Ownership
No named AI owner; EVP and CIO Brian Galovich leads digital strategy
Platform
Bought: No platform named; C3 AI agreements (May and Dec 2025)
Models
Not disclosed
Hosting
Not disclosed; Air Products said in 2021 it had moved most infrastructure to the cloud, without naming providers
Reach
Not disclosed; AI tools planned for most employees (Jul 2025)

How they deploy

AI inside a cost and productivity program

Air Products under Eduardo Menezes has refocused on its core industrial gas business, cut capital spending and reduced headcount, and its 2026 proxy statement lists the deployment of AI tools as part of the productivity push. Menezes said on Nov 6, 2025 that Air Products aims to return to its 2018 staffing level of about 18,500, adjusted for people needed to run assets added since, minus any further productivity it can find with new initiatives like AI.

Grassroots projects plus corporate initiatives

Eduardo Menezes described 2 tracks on Jul 31, 2025: AI and digital tools put in the hands of most Air Products employees for their day-to-day work, and large corporate AI initiatives in areas such as energy management. CFO Melissa Schaeffer added on the same call that Air Products will roll out many AI programs, including one tied to energy, but that the vast majority of the cost savings it had announced came from headcount actions.

Who keeps the gains

Eduardo Menezes said on Jan 30, 2026 that where Air Products captures an AI saving depends on the use. AI that lowers the power price Air Products negotiates may be shared with on-site customers whose contracts pass energy costs through, AI that cuts power consumption is normally kept because Air Products guarantees customers a maximum power consumption, and AI in administration and engineering lowers internal costs that are not contractually passed on.

Buy before build

Brian Galovich, Air Products' CIO, said in Nov 2021 that industrial companies should not build tools that cloud providers already offer and that Air Products would keep using cloud-based technical solutions, while consolidating its data scientists and enterprise architects into one data and architecture group. Air Products' only disclosed AI software supplier since May 2025 is C3 AI, according to C3 AI's results releases.

AI as a market for industrial gases

Air Products also treats AI as demand for its products. Eduardo Menezes said on Apr 30, 2026 that the semiconductor industry is in a historic investment cycle to meet AI demand and that, under agreements signed in the prior 6 months, Air Products expects helium volumes to large electronics customers in Asia to more than double between 2026 and 2030; Air Products' fiscal 2026 results release on Nov 5, 2026 reported more than $2.0 billion of new electronics wins in its backlog.

Deployment model
Air Products has not described how it organizes AI delivery. Eduardo Menezes's Jul 2025 description pairs AI tools for most employees, used in grassroots projects, with large corporate AI initiatives such as energy management, and Air Products' digital technology function under EVP and CIO Brian Galovich has run the company's digital strategy since Dec 2020. In Nov 2021 Galovich said Air Products was reorganizing IT into lines of service, including one for data and architecture that held all of its data scientists, and was opening some solution building to business users under IT controls.
Model providers
Air Products has not named any AI model provider in its filings, earnings calls, releases or sustainability report. C3 AI, an enterprise AI application vendor, listed Air Products among companies that signed new and expanded agreements in its fiscal fourth quarter of 2025 (released May 28, 2025) and fiscal second quarter of 2026 (released Dec 3, 2025), without describing the applications or the models behind them.
Data and infrastructure
Brian Galovich said in Nov 2021 that Air Products had moved the vast majority of its infrastructure to the cloud, aimed to be fully out of its data centers by the end of 2022, and was building an IoT platform to track cylinders and liquid product logistics in its merchant business; Air Products has not said whether it met the data center target or which cloud providers it uses. Air Products' fiscal 2025 Form 10-K says its technology is delivered through internal and external services and that its cybersecurity program covers both enterprise systems and the operational technology of its plants and pipelines. Air Products has not said where AI inference runs or what data its AI tools may use.

Platforms and internal tools

  • C3 AI applicationsBy May 2025

    C3 AI named Air Products among customers that entered new and expanded agreements in the quarters ended Apr 30, 2025 and Oct 31, 2025. Neither company has said which C3 AI applications Air Products runs, where they are deployed or how many users they have.

    Source

  • AI and digital transformation tools for employees2025

    Air Products is bringing AI and digital transformation tools to the majority of its employees for day-to-day work, Eduardo Menezes said on Jul 31, 2025, and its 2026 Sustainability Report says AI tools were deployed across the organization in 2025. Air Products has not named the tools.

    Source

Vendors and partners

  • C3 AIBy May 2025

    Enterprise AI application vendor · C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases; terms and applications are not disclosed.

Leadership

AI, data and platform leaders

BG

Brian Galovich

Executive Vice President, Chief Information Officer

Brian Galovich joined Air Products in Dec 2020 as chief information officer to lead its digital strategy, after serving as vice president, digital technology and CIO of Collins Aerospace and CIO of Pratt & Whitney. Galovich sits on Air Products' senior executive leadership team, oversees the cybersecurity program and the chief information security officer, and serves on the board of Alcoa.

Executives

EM

Eduardo Menezes

Chief Executive Officer

Eduardo Menezes became CEO of Air Products and joined its board on Feb 7, 2025, after more than 3 decades at Praxair and Linde, most recently as Linde's executive vice president for Europe, Middle East and Africa from 2018 to 2021. Menezes sets out Air Products' AI intentions on earnings calls, from AI tools for most employees (Jul 2025) to AI in administration and engineering (Jan 2026).

MS

Melissa Schaeffer

Executive Vice President and Chief Financial Officer

Melissa Schaeffer joined Air Products in 2016 as chief audit executive, later ran finance for the Americas, Middle East and India, and became CFO in 2021; she previously worked at Trinseo, Ernst & Young and Siemens. Schaeffer reports the headcount savings on earnings calls and said in Jul 2025 that Air Products will roll out many AI programs, while most announced savings come from headcount.

AI org map

Digital technology under the CIO; no dedicated AI office disclosed

Air Products' leadership page, checked Nov 5, 2026, lists no chief AI or chief data officer among its 8 enterprise leaders; EVP and CIO Brian Galovich is the technology executive among them. Galovich joined in Dec 2020 reporting to the CEO, with responsibility for technology-driven solutions across the company, and the 2026 proxy statement places him on the executive leadership team of executive officers and senior officers who report directly to the CEO; the chief information security officer works under his direction. Eduardo Menezes has said AI work combines employee-led projects with corporate initiatives such as energy management, without naming an owner for those initiatives.

Air Products has published no count of technologists, data scientists or AI engineers. Air Products' digital work sits in the digital technology function under EVP and CIO Brian Galovich, who said in Nov 2021 that all of the company's data scientists and enterprise architects work in one data and architecture line of service; the chief information security officer, who joined in 2025, reports to the CIO. Eduardo Menezes has described grassroots AI projects by employees alongside corporate AI initiatives, without saying who runs the corporate initiatives.

Reporting lines

  • Chief Executive Officer

    Eduardo Menezes

    • Finance

      Melissa Schaeffer, CFO

    • Digital technology

      Brian Galovich, EVP and CIO

      Reported to the CEO on appointment in Dec 2020; the 2026 proxy statement places the CIO on the executive leadership team of senior officers reporting directly to the CEO

      • Data and architecture

        Held all of Air Products' data scientists and enterprise architects (Brian Galovich, Nov 2021); not described since

      • Information security

        Chief Information Security Officer (name not published)

        CISO joined in 2025 (fiscal 2025 Form 10-K)

    • Regional businesses: Americas; EMEA and Asia

      Run by group presidents; Air Products has not described AI teams in the businesses

Air Products' 2026 proxy statement, filed Dec 11, 2025, says Brian Galovich was a named executive officer for fiscal 2025 but, after Air Products cut its executive officers to 6 in Nov 2025, is no longer designated an executive officer while remaining in his role and on the executive leadership team; the Compensation Committee awarded him a discretionary bonus for his part in the leadership transition and the cost restructuring. Air Products' fiscal 2025 Form 10-K still calls the CIO a member of the senior executive leadership team.

Where the AI workforce sits

  • Digital technology, including data and architecture

    Air Products has not published how many technologists, data scientists or AI engineers it employs.

    Not disclosed
  • Employees across the businesses using AI tools

    Eduardo Menezes said in Jul 2025 that AI tools are going to the majority of employees, without a count.

    Not disclosed

Named people

Executive sponsors
  • Eduardo Menezes

    Chief Executive Officer

  • Melissa Schaeffer

    Executive Vice President and Chief Financial Officer · Reports headcount and productivity savings on earnings calls

Digital technology
Not disclosed
  • Brian Galovich

    Executive Vice President, Chief Information Officer · Leads digital strategy and the cybersecurity program

Use cases

Air Products has described AI in a handful of areas: tools for most employees, administration and SG&A work, engineering, and corporate initiatives such as energy management, plus C3 AI applications it has not named. Air Products has published no return it credits to AI for any of them, and no firm-level AI figure; the savings it reports, about $250 million a year from 3,600 headcount reductions once complete (Nov 2025), come from job cuts and productivity actions that Air Products does not attribute to AI.

Use caseAreaStatusROI
AI and digital tools for employees

Air Products is giving AI and digital transformation tools to the majority of its employees for day-to-day work and grassroots projects (Eduardo Menezes, Jul 2025), and says AI tools were deployed across the organization in 2025 (2026 Sustainability Report).

FirmwideIn production
AI in administration and SG&A

Eduardo Menezes said on Jan 30, 2026 that Air Products is using a lot of AI to look at its administration and SG&A activities, whose costs are internal and not passed through to customers under contract.

Corporate functionsIn production
AI in engineering activities

Eduardo Menezes named engineering among the activities where Air Products is using a lot of AI (Jan 2026), without describing the tools or the projects.

EngineeringIn production
Corporate AI initiatives in energy management

Eduardo Menezes described large ongoing corporate AI initiatives in areas like energy management in Jul 2025, and Melissa Schaeffer said a program tied to energy was being worked on; Air Products has not said whether it runs in plants. Menezes said in Jan 2026 that AI cutting power consumption is normally a saving Air Products keeps.

Operations and energyAnnounced
C3 AI applications

C3 AI listed new and expanded agreements with Air Products in May and Dec 2025; the applications, sites and status are not disclosed.

Enterprise AI applicationsAnnounced

Adoption

Air Products has not published a count of employees using AI. Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, about 21,300 at Sep 30, 2025, and the 2026 Sustainability Report, covering fiscal 2025, says AI tools were deployed across the organization. Menezes said on Jan 30, 2026 that Air Products is using a lot of AI in administration, SG&A and engineering, but Air Products has given no tool names, weekly or monthly users, or share of staff with access.

By the numbers

Return credited to AI since May 2025
None
No cost, headcount or revenue figure credited to AI in Air Products' results releases or earnings calls from Jul 2025 to Jul 2026
Employees Air Products aims to equip with AI tools
Majority
Eduardo Menezes, Jul 31, 2025; the 2026 Sustainability Report says AI tools were deployed across the organization in 2025, with no user count
C3 AI agreements listed since May 2025
2
New and expanded agreements named in C3 AI's results releases of May 28, 2025 and Dec 3, 2025; terms and applications not disclosed
Employees
~21,300
Sep 30, 2025, about 75% outside the U.S. (fiscal 2025 Form 10-K)

Rollout, first pilot to today

  1. Dec 2020

    Brian Galovich joined Air Products as senior vice president and CIO, reporting to the CEO, to lead the company's digital strategy.

    Air Products

  2. Nov 2021

    Brian Galovich said Air Products had moved most of its infrastructure to the cloud, targeted leaving its data centers by the end of 2022, and grouped its data scientists with its enterprise architects.

    CIO.com

  3. Feb 2025

    Eduardo Menezes became Air Products' CEO on Feb 7, 2025 and joined the board.

    Air Products release (SEC)

  4. May 2025

    C3 AI named Air Products among companies that signed new and expanded agreements in its quarter ended Apr 30, 2025.

    C3 AI results release (SEC)

  5. Jul 2025

    Eduardo Menezes said Air Products is investing to bring AI and digital transformation tools to the majority of its employees, alongside corporate AI initiatives in areas like energy management.

    WFMZ

  6. Nov 2025

    Eduardo Menezes said Air Products' staffing goal is its 2018 level, adjusted for new assets, minus further productivity from new initiatives like AI.

    Q4 fiscal 2025 call transcript

  7. Dec 2025

    C3 AI again listed new and expanded agreements with Air Products, and Air Products' proxy statement named the deployment of AI tools as part of its productivity push.

    C3 AI results release (SEC)

  8. Jan 2026

    Eduardo Menezes said Air Products is using a lot of AI in administration, SG&A and engineering.

    Q1 fiscal 2026 call transcript

  9. Jun 2026

    Air Products' 2026 Sustainability Report said the company deployed AI tools across the organization in 2025.

    2026 Sustainability Report

Economics & controls

Spend and ROI

Technology budget

Air Products does not disclose a technology or AI budget. Air Products' fiscal 2025 Form 10-K says only that its information technology is delivered through a mix of internal and external services and providers, and the company's capital spending figures, $3.3 billion in fiscal 2026, are for plants and projects.

What AI itself costs

Air Products has not said what it spends on AI tools, licenses, cloud or AI staff, or what it pays C3 AI. Eduardo Menezes said in Jul 2025 that Air Products is investing in AI tools for employees, without a figure.

Reported ROI

Air Products has reported no return it credits to AI, at firm level or for any use case. CFO Melissa Schaeffer said on Jul 31, 2025 that the vast majority of the savings Air Products had announced came from headcount and earlier productivity actions, and Eduardo Menezes said on Nov 6, 2025 that AI is a source of productivity beyond the staffing target. Air Products' fiscal 2026 results, released Nov 5, 2026, credit cost improvements to productivity without mentioning AI.

Headcount

Air Products had about 21,300 employees at Sep 30, 2025. Eduardo Menezes said on Nov 6, 2025 that Air Products had identified 3,600 headcount reductions since 2022, 16% of its peak workforce, worth about $250 million a year in savings once complete, and that the goal is the 2018 staffing level of close to 18,500 plus staff for new assets. Melissa Schaeffer reported about $50 million of headcount savings in the first half of fiscal 2026 (Apr 30, 2026) and about $75 million in the first 9 months (Jul 30, 2026); Air Products does not attribute these cuts to AI.

Who captures the savings

Eduardo Menezes said on Jan 30, 2026 that Air Products' AI savings in administration and engineering are internal costs it does not pass to customers under contract, though competition may pass some benefit on over time. Menezes said AI that lowers negotiated power prices may be shared with on-site customers whose contracts pass energy costs through, while AI that cuts power use is normally captured by Air Products.

Governance and risk

Board oversight of technology risk

Air Products' board receives cybersecurity updates at least quarterly from the CIO and the chief information security officer, and the Audit and Finance Committee oversees the enterprise risk management process, according to the fiscal 2025 Form 10-K and the 2026 proxy statement. Air Products has not described a separate AI policy, AI council or model review process.

AI in disclosed risks

Air Products' fiscal 2025 Form 10-K says that the advance and deployment of intelligent automation, including AI tooling and bots, may increase Air Products' and its vendors' vulnerability to cyberattacks. The 10-K reports no material cybersecurity incident in fiscal 2025 and none in the past 3 years.

Plant and enterprise systems

Air Products' cybersecurity program covers both enterprise systems and the operational technology of its plants and pipelines and follows ISA/IEC 62443, ISO 27001 and the NIST Cybersecurity Framework, according to the fiscal 2025 Form 10-K. Air Products assesses the cybersecurity posture of third-party providers that handle its information before engaging them.

Data boundary

Air Products has not said what company or customer data its AI tools may use, whether vendors may train on it, or where AI inference runs.

Recent signals

  1. Nov 5, 2026

    Air Products reported fiscal 2026 adjusted EPS of $13.45, up 12%, with higher costs partly offset by productivity improvements, and more than $2.0 billion of new electronics wins in its backlog; the release does not mention AI.

    Fiscal 2026 results release (SEC)

  2. Jul 30, 2026

    Melissa Schaeffer said Air Products had recognized about $75 million of savings from its headcount reduction plan in the first 9 months of fiscal 2026, without crediting any of it to AI.

    Q3 fiscal 2026 call transcript

  3. Jun 26, 2026

    Air Products' 2026 Sustainability Report, covering fiscal 2025, said the company reoriented its strategy in 2025 around reliable delivery and operational efficiency, including the deployment of AI tools across the organization.

    2026 Sustainability Report

  4. Apr 30, 2026

    Eduardo Menezes said the semiconductor industry is in a historic investment cycle driven by AI demand and that Air Products expects helium volumes to large electronics customers in Asia to more than double from 2026 to 2030, while Melissa Schaeffer reported about $50 million of headcount savings in the first half.

    Q2 fiscal 2026 call transcript

  5. Jan 30, 2026

    Eduardo Menezes said Air Products is using a lot of AI in administration, SG&A and engineering, whose savings it keeps, and that AI savings on power costs may be shared with customers under pass-through contracts.

    Q1 fiscal 2026 call transcript

  6. Dec 11, 2025

    Air Products' 2026 proxy statement said its reoriented strategy emphasizes productivity, including through the deployment of AI tools, and that CIO Brian Galovich is no longer designated an executive officer but remains in his role.

    2026 proxy statement (SEC)

  7. Dec 3, 2025

    C3 AI named Air Products among companies that entered new and expanded agreements in its quarter ended Oct 31, 2025.

    C3 AI results release (SEC)

  8. Nov 20, 2025

    Air Products' fiscal 2025 Form 10-K reported about 21,300 employees and warned that AI tooling and bots may increase its and its vendors' exposure to cyberattacks; its chief information security officer joined in 2025.

    Fiscal 2025 Form 10-K (SEC)

  9. Nov 6, 2025

    Eduardo Menezes said Air Products had identified 3,600 headcount reductions since 2022, worth about $250 million a year once complete, and aims for 2018 staffing levels minus further productivity from new initiatives like AI.

    Q4 fiscal 2025 call transcript

Quick answers

How does Air Products deploy AI?
Air Products deploys AI as part of a cost and productivity drive under CEO Eduardo Menezes, who said in Jul 2025 that the company is investing to bring AI tools to most of its employees and in Jan 2026 that it uses a lot of AI in administration and engineering. C3 AI listed new and expanded agreements with Air Products in May and Dec 2025. Air Products names no AI platform, model provider, user count or AI owner, and reports no return it credits to AI.
What does Air Products use AI for?
Air Products has described AI in a handful of areas: tools for most employees, administration and SG&A work, engineering, and corporate initiatives such as energy management, plus C3 AI applications it has not named. Air Products has published no return it credits to AI for any of them, and no firm-level AI figure; the savings it reports, about $250 million a year from 3,600 headcount reductions once complete (Nov 2025), come from job cuts and productivity actions that Air Products does not attribute to AI.
Who leads AI at Air Products?
AI at Air Products is led by Brian Galovich (Executive Vice President, Chief Information Officer). Ownership of AI on the org chart: No named AI owner; EVP and CIO Brian Galovich leads digital strategy.
What AI platform does Air Products use?
Air Products has named no internal AI platform; C3 AI listed new and expanded agreements with Air Products in its May 28, 2025 and Dec 3, 2025 results releases, without saying which applications they cover.
Which AI models does Air Products use?
Air Products has not said which AI models or model providers it uses, or whether it runs any model in its own environment.
How many Air Products employees use AI?
Eduardo Menezes said on Jul 31, 2025 that Air Products is investing to bring AI and digital transformation tools to the majority of its employees, and the 2026 Sustainability Report says AI tools were deployed across the organization in 2025; Air Products gives no count of employees using them.
What return has Air Products reported from AI?
Air Products has reported no business return it credits to AI since May 2025: its results releases and earnings calls from Jul 2025 to Jul 2026 attribute cost savings to headcount reductions and productivity actions, and Eduardo Menezes said on Nov 6, 2025 that the staffing goal comes before any further productivity from new initiatives like AI. Air Products has not reported a company-wide rollout with a user count either: Menezes said on Jul 31, 2025 that the company is investing to bring AI tools to the majority of employees and the 2026 Sustainability Report says AI tools were deployed across the organization, but neither gives a number of users, and no executive is named as owner of AI. Air Products' AI work since May 2025 is on the public record, from those statements to the C3 AI agreements listed in May and Dec 2025 and Menezes's Jan 30, 2026 remark that the company uses a lot of AI in administration and engineering, so Air Products sits at Experimenting rather than Unknown. A cost or headcount figure Air Products credits to AI in one use case, or a stated count of employees using its AI tools under a named owner, would move Air Products to Piloting.

Open questions

  • Which AI tools has Air Products given employees, and how many of its roughly 21,300 employees use them each week or month?
  • Who owns AI at Air Products: CIO Brian Galovich, a business or operations leader, or a team Air Products has not named?
  • Which C3 AI applications does Air Products run under the agreements C3 AI listed in May and Dec 2025, at which sites, and are they in production?
  • What do Air Products' corporate AI initiatives in energy management do, are they running in plants, and what have they saved in power cost or consumption?
  • What has AI in administration, SG&A and engineering returned to Air Products in cost or headcount, and how much of the $250 million headcount program, if any, does AI make possible?
  • Which AI models and cloud providers does Air Products use, where does inference run, and what company or customer data may its AI tools use?
  • What does Air Products spend on AI, and how large is its digital technology organization and its data science team today?
  • Did Air Products mention AI on its Nov 5, 2026 fiscal fourth quarter call, and will it report a figure for AI-driven productivity in fiscal 2027?